Print File Requirements
Vector and Raster Artwork
We can pick up large files at your FTP site or file sending service, or accept smaller files that total 9 MB or less via email. If you prefer, you may also send a single large file via our web to print service. Before uploading, we recommend placing multiple files into a single ZIP archive to save time and keep files organized.
Artwork Requirements:
Files Accepted:
TIFF, PDF, EPS, and high resolution JPEG images.
Formats Accepted:
- Illustrator and InDesign Files: Must be converted to a PDF Format.
- Photoshop Files: To get the highest print quality, it is best to save your files as TIFF files. High resolution JPEG files are acceptable if they meet the resolution standard. EPS files can also be used, but they will be converted to PDF before being printed.
File Resolution:
No matter what program is used, every file should be at 360 dpi (dots per inch) resolution or higher.
Criteria for 4-Color Process Printing:
All artwork must be created in CMYK format. If Spot Colors or colors made from RGB are provided, our presses must convert them to CMYK and therefore, colors may vary from your original artwork. Since colors can also change from one printing device to another, if color is important to you, we suggest you ask for a press proof to see exactly what your labels will look like. When creating artwork from scratch, take into account the format settings and the following:
- ILLUSTRATOR White: If white is to be printed, White needs to be specified as a spot color.
- PHOTOSHOP White: If white is a printed color, a new Channel must be established.
- ILLUSTRATOR Spot Colors: See DETAILS if using Spot Colors
- PHOTOSHOP Spot Colors: See DETAILS if using Spot Colors
Criteria for Fonts:
- ILLUSTRATOR Fonts: All fonts must be outlined in your artwork to preserve your text when the file is opened on a computer that may not contain your particular fonts.
- PHOTOSHOP Fonts: All fonts must be outlined in your artwork to preserve your text when the file is opened on a different computer.
Criteria for Artboard:
- ILLUSTRATOR Art Board: Art board must be in the exact size of desired label.
- PHOTOSHOP Art Board: Art board must be in the exact size of desired label.
BEFORE Saving Your File - Double Check Your Work:
- Did you check for spelling?
- Is the file in CMYK 360dpi?
- Is the file created in Illustrator or Photoshop?
- Is Art board correct size? Bleed?
- Are Spot colors PANTONE solid coated?
- Is White defined as spot color and indicated with the name WHITE_INK?
Saving Your Files:
- ILLUSTRATOR: Go to File, Save as; Adobe PDF,assign a file name that is the same as the product name used on your order. Click Save, choose Press Quality for the Adobe PDF Preset. Click Save and file is ready to send.
- PHOTOSHOP: Go to File, Save As: Tiff, assign a file that is the product name used on your order. Click Save and then file is ready to email.


