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Technical Support

Technical AssistanceFront-end consultants...
Back-end support.

We do far more than just supplying bar code labels. Whether you’re looking for a quick solution to set up and start barcode label printing, or you have a uniquely tough problem that requires a durable custom label, our extensive technical expertise will help you find just the right answer. Once you’re up and running, we’re always here to answer your questions and ensure that our labels are meeting your needs.

Telephone: (800) 535-6987 or (603) 357-1459
Fax: (603) 357-1542
Email: Tech Support Request Form

Tech support from EIM is a team effort

We listen. We analyze your exact needs and we work you through the tough spots. Whether you are simply trying to print a new material and aren't sure of what printer settings to use or are synchronizing a complete printing system that needs to link to your internal information system - no question goes unanswered. Contact Us.

Technical Support for Printers, Scanners and Software

Most technical support for Label Printers, Barcode Scanners and Label Printing Software is provided directly by the product manufacturers. Our customer support team can answer simple questions, but for your convenience, we also provide direct links to online support available for the following products:


Zebra Technologies - Direct Thermal and Thermal Transfer Desktop, Mid-range and High Performance Printers

Other - Direct Thermal and Thermal Transfer Printers


Motorola / Symbol Technologies - Barcode Scanners


Seagull Scientific's BarTender – Label Design and Printing Software

Free Windows Printer Drivers

For additional printer drivers, please contact your printer manufacturer.


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Eim Blog

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Congratulations are in order for Paul Henkel, who recently won a Lifetime Achievement Award for his commitment to excellence in a family business at the 5th Annual Family Business Recognition Dinner on Tuesday, May 19, 2015, held in Durham, NH. This award is given to retirees of...